Case Study / Dental Clinics
College Manor Dental Center
A long-established practice modernizing its digital presence to match the quality of care inside the door.
Client Work
Ongoing engagement · Metrics labeled Sample are directional targets pending final reporting
The Challenge
- The website hadn't been updated to reflect current services or providers
- Local search visibility had slipped behind newer clinics in the area
- No system existed to request or manage patient reviews
- Patient communication relied on phone calls and paper reminders
The Strategy
We rebuilt the website around current services and providers, restored local search visibility, and introduced automated review requests and appointment reminders.
Before
Website and provider information were outdated; reminders were manual
After
Website reflects current services; reminders and review requests run automatically
Execution
What we actually built.
- Redesigned and rebuilt the website with current services and provider profiles
- Ran a full local SEO and Google Business Profile refresh
- Implemented automated review requests post-appointment
- Set up automated appointment reminders to reduce no-shows
Sample Results
Sample
Local search visibility improved after refresh
Sample
No-show rate trending down after automated reminders
Automated
Review requests now sent after every appointment
Your Turn